Front Desk Customer Service

 Full Time/ Part Time April 1 - Oct 31

Camp Timber Lake and Zip Timber Lake is seeking professional, outgoing Front Desk staff. 
As Front Desk staff, you are responsible for:

  • Professional, personal, and efficient check-in and check-out for each guest of the campground, including camp sites, cabins, and RV.
  • Providing information to any guest or visitor inquiries in person, by email or via telephone.
  • Taking camping reservations over the phone and assisting prospects with online registration for high adventure canopy zip tours.
  • Supply guests with directions and information regarding the campground services, activities, and points of interest.
  • Provide guest services to include issuing visitor passes, boat rentals and recording sales in the camp store.

The successful candidate will be able to demonstrate:

  • Good computer skills, ability to answer telephone and voice mail and complete daily checklists.
  • Accurately handle cash and credit transactions, including counting the bank at the beginning and end of designated shifts, and handle receipts according to accounting specifications.
  • Maintain a clean and professional appearance in accordance to company policy.
  • Maintain a proactive approach to guests' service needs, present in a friendly, outgoing and courteous manner at all times
  • Work in cooperation with other members of the team, management, and owners.
  • Ability to stand and / or sit for extended periods of time.

 Qualifications:

  • Prior hospitality experience preferred, but will consider a minimum of 2 years prior customer service experience
  • Strong verbal and written communication skills and a working knowledge of the English language
  • Professional in both appearance and demeanor
  • Ability to work varied hours, primarily evenings, weekends, and holidays
  • High School diploma, GED, or equivalent

Seasonal Job Opportunities

260.672.3251      1740 E 675 N Huntington IN 46750 US    office@camptimberlakein.com